Secure and easy.
The checkout lists the ways you can pay for your order. As soon as the payment has been confirmed, your order goes on to be processed automatically.
The options shown to you can depend on your country, the currency and what you order, among other things.
Smart payment lets you pay by card, such as Visa or Mastercard, or with other payment methods that are available for your order.
A secure payment page opens where you fill in your details. After paying, you return to us and your order is updated automatically. Confirmation usually comes quickly, and there is no need to send any proof of payment.
When Klarna is offered for your order, select it at checkout. A secure payment page opens, where you complete the payment by following Klarna's instructions.
When Revolut is offered for your order, select it at checkout. A secure payment page opens where you pay with Revolut, after which you return to us. The order is updated automatically once the payment is confirmed, usually within a short time.
Bitcoin is selected directly at checkout. You then get your order's own payment page with the amount, the address and a QR code, and the page shows the status of the payment while you wait. The invoice stays valid for 48 hours.
The order is updated automatically as soon as the payment has been confirmed.
Do not have Bitcoin? Here is how to buy and send it, for example with Swish:
The steps after payment depend on which payment method you use.
You pay with the option you selected at checkout.
Some payments are confirmed almost immediately. Others, for example some Klarna payments, can take more time.
When the payment is approved, the status of the order changes automatically.
When the payment has been confirmed, the system begins handling your order.
Once the order is complete, the information goes to the email address you entered when ordering.
Do not pay again right away. With some payment methods it takes longer before the payment is finally confirmed. Check these points first:
With Klarna, confirmation can take up to 24–36 hours. If the payment has still not been registered after that, contact support, and always include your order number.
When a payment fails:
Avoid creating several new orders when there is no need. Contact support if the problem continues.
Do not pay again right away. Contact support and include:
Full card details, security codes and passwords must never be sent.
Among the payment methods shown at checkout, pick the one that suits you best. What is available can differ from order to order.
Answers to the questions people ask most before ordering
Checkout shows the payment options you can use for your order, such as card payment, Klarna, Revolut and Bitcoin.
That depends on which payment method you use. Card payments and some other methods are usually confirmed fast. With Klarna it can sometimes take up to 24–36 hours until the payment is finally confirmed.
Usually the system has not yet received the payment confirmation. If you have already paid, do not pay a second time. Start by waiting out the normal processing time of the payment method you picked.
We process your order after the payment has been confirmed. Once that is finished, the information goes to the email address you entered with the order.
Select Bitcoin at checkout. The payment page for your order then shows every detail and instruction you need.
That depends on how fast the network confirms the transaction. You can follow the current status on the payment page, which refreshes on its own.
If you have already paid, do not make another payment. Let the normal processing time pass, or get in touch with support if the payment is not registered.
Make sure that:
If the order has been paid and processed and you still have no information, contact support and give your order number.
Yes. The order updates by itself as soon as a payment is confirmed. Normally there is no need to send any proof of payment.
Always include your order number when you contact support, so that we can check the status of the payment.
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